Facebook is well aware of our concerns...and is denying them
Posted: 2009-08-03
The video featured in my last post on the subject seems to be spreading, and someone emailed Facebook about it. Facebook actually responded, and they did so within days, not weeks, not months. They also said that none of it was true. It seems that they are aware that it is an issue, and are ready to deny any claims of it happening, all the while ignoring all of the victims of their automated deletion system. Hopefully this means that we might actually be getting through to them a bit, so please keep up the emails and passing on the video! here is the email exchange:
From: The Facebook Team
Date: Fri, Jul 31, 2009 at 5:49 PM
Subject: Re: PRIVACY: Unfair Policy
To: miket1935@gmail.com
Hi Michael,
The message you received is false and can be safely disregarded. I apologize for any confusion this has caused. If you have any further questions, please visit our Help Center at the following address:
http://www.facebook.com/help.php
Thanks for contacting Facebook,
Marc
User Operations
-----Original Message to Facebook-----
From: miket1935@gmail.com
To: info@facebook.com
Subject: PRIVACY: Unfair Policy
Description of problem: I have recently been informed of facebook's policy of deleting accounts/groups without first investigating the nature of who it is being flagged. In this day and age, many of us have a great portion of our lives on our facebooks, and if someone is at risk of having their account deleted ,a warning should be given. In the event a group is to be deleted without investigation of the circumstances behind its flagging, I would please ask that facebook get in contact with whoever is in charge to first warn them of the potential deletion, and provide REASONS behind such deletion. A policy of deletion without investigation is the same as a justice system without trials; ineffective in the long run. I please ask Facebook to reconsider their stance on this issue.
-----End Original Message to Facebook-----